Job Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join the Harvard Graduate School of Education?

The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.

Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: .

Job Description

Job Summary:

Reporting to the Sr. Associate Registrar, the Academic Planning Coordinator is responsible for the creation and maintenance of the HGSE Course Catalog and Schedule of Classes within My.Harvard and EMS. The Academic Planning Coordinator also cross-trains with the Enrollment Services Coordinator to provide support during peak periods. This role requires an on-campus presence most days. 

Position Description:

• Course Scheduling Support:
  • Responsible for entering, configuring, and maintaining all aspects of course configuration in my.harvard, ensuring accuracy and alignment with academic requirements.
  • Responsible for syncing my.harvard and EMS to ensure accurate room assignments as created by the Assistant Registrar. Coordinate with the Operations Team to ensure a smooth start of term for room assignments and collaboration.
• Records and Data Management:
  • Ensure accuracy and timeliness in maintaining and delivering student records, diplomas, and transcripts to student using Parchment, NSC, and Paradigm.
  • Liaise with Enrollment Services to troubleshoot enrollment issues related to course setup and update student records as 
  • necessary Classes.
• Customer Service and Front Desk Management:
  • Serve as the second point of contact for the department, managing the front desk to provide in-person support to students, faculty, and staff.
  • Supports and contributes to completing requests from the department ticketing system (Salesforce)
• Cross-Training:
  • Cross-train with the Enrollment Services Coordinator to support registration and student services during peak times.

Physical Requirements:
Working Conditions: HGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. This role requires an on campus presence most days. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state’s required tax and other withholdings from your paycheck for the time you work there.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.

Qualifications

Basic

Qualifications

:

Minimum 3 years relevant work experience. Must be able to work additional hours during peak times including night/early morning and weekends.
Any candidate wishing to be considered must supply a cover letter in addition to their resume showing that they meet the required basic

qualifications

.

Please note this position has an on campus requirement most days.

Additional

Qualifications

and Skills:

• Familiarity with academic planning and course scheduling processes.
• Strong communication, analytical, and organizational skills.
• Experience with Student Information Systems and EMS.
• Familiarity with website maintenance and data reporting tools.
• Experience in a higher education setting.

Certificates and Licenses:

Additional Information

• Standard Hours/Schedule: 35 hours per week
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening:Identity
• Other Information: HGSE Human Resources values diversity in all forms and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows everyone to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.
  We do this by:
  • Hiring and retaining staff reflecting the diversity of those we serve
  • Providing employees opportunities to learn, grow, and be challenged
  • Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation
  • Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion
  • Communicating transparently and respectfully; and
  • Fostering an inclusive, respectful, and professional work environment
  About the Harvard Graduate School of Education
  Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit:
  

Work Format Details

This is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. 

Salary Grade and Ranges

This position is salary grade level 054. Please visit   Harvard's Salary Ranges to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page . 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination . We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes. 

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s non-discrimination policy . Harvard’s equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination. 

Job Tags

Full time, Work experience placement, Remote job, Night shift, Weekend work, Early shift,

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