Job Description

The Asset Protection Business Partner will support the Field Operations team and SSC Asset Protection team with day-to-day responsibilities related to merchandise and payment shrink, fuel loss, theft and fraud investigations, critical incident response and physical security for the stores it supports (one Region of RaceTrac stores). Travel required up to 50%.

What You'll Do:

• Establish and execute processes for investigating shrink related issues in stores related to theft, vendor and receiving accuracy, inventory counts and system issues.

• Field inbound leads and intelligence from Operations Supervisors related to integrity concerns in their stores.

• Monitor and review exception reporting produced by various analytics teams, conducting investigations when exceptions result in the detection of dishonest activity or operational shrink concerns.

• Leverage knowledge of Asset Protection, RaceTrac and standard retail operations, current and best practice inventory controls, and data & analytics to uncover accurate information about investigations and make recommendations around process or internal controls enhancements.

• Leverage SQL databases, PowerBI and Excel to analyze business records and transactions, making investigative connections to our CCTV video evidence and guest/associate interactions.

• Effectively document all theft investigations, crimes and acts of violence that take place in stores within AOR.

• Respond to and support stores in times of crisis and critical incidents, such as robberies and acts of violence.

• Routinely monitor stores for physical security opportunities such as security guard execution, loitering and unwanted guest behavior.

• Conduct assessments of stores for compliance in key areas for Asset Protection success such as access controls, CCTV systems, lighting, inventory processes and life safety.

• Document and report on impact as it relates to shrink reduction, sales growth, and financial impacts to the business.

• Hold routine check-ins with the Director of Operations and Executive Director of Operations to prioritize work and report on findings in the region.

• Act as a support partner to HR in times of integrity investigations requiring employment decisions.

• Work alongside the Director of Asset Protection to prioritize current casework and investigations.

What We're Looking For:

• 6+ Years in a field (multi-unit) or corporate retail Asset Protection / Loss Prevention leadership role

• Experience in conducting investigations and handling sensitive information.

• Interviewing experience and certifications preferred (Wicklander Zulawski, Reid, etc. interview or interrogation tactics)

• Strength compiling investigations and documenting evidence.

• Experience in CCTV and surveillance systems, case management, TLOxp, Lexis Nexus, etc.

• Intermediate Excel and Microsoft office skills

• Experience in data manipulation

• Experience in retail accounting and inventory management

• Experience and understanding of inventory control systems and audit processes.

• Bachelor’s degree or above in Criminal Justice, Public Policy, Law Preferred

Fueled by Growth, Driven by You

At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. 

To see what #LifeatRaceTrac is like, visit our  LinkedIn ,  Facebook , and  Instagram pages.

Job Tags

Similar Jobs