Job Description
Are you a compassionate, bilingual Certified Medical Assistant looking to make a meaningful impact on patients' lives? In this role, you'll deliver top-quality patient care coordination services, guiding individuals with chronic conditions toward better health and well-being. As a key member of the care coordination team, you'll connect with patients and healthcare providers to ensure continuous, personalized care.
This is a great opportunity for someone who thrives in a dynamic, remote work environment and is passionate about helping others. If you're ready to contribute to a growing field in healthcare and help patients manage their chronic conditions, we'd love to hear from you.
Key Responsibilities:
Conduct monthly care coordination calls with patients, healthcare practices, pharmacies, and other involved parties to ensure patients receive the support they need.
Create and revise personalized care plans in collaboration with healthcare providers and patients.
Identify and address social determinants of health and gaps in care, referring patients to appropriate resources and services.
Empower patients to take an active role in their care and wellness goals.
Make approximately 30-50 calls per day, ensuring you meet productivity goals and provide excellent service.
Maintain patient confidentiality and adhere to legal and ethical standards.
Who We're Looking For:
We are seeking a skilled and empathetic professional who is dedicated to improving patient outcomes. The ideal candidate will have:
At least one year of experience as a Certified/Registered Medical Assistant.
Fluency in both Spanish and English, with exceptional verbal and written communication skills.
A strong technology background, preferably with experience in multiple EMR/EHR systems and familiarity with Microsoft Office and Google Suite.
A compassionate and professional demeanor, with the ability to connect with patients and providers over the phone and in writing.
Strong organizational skills, a self-motivated attitude, and the ability to work independently.
Experience in call center environments, triage, case management, or care coordination is a plus.
Working Conditions:
This is a full-time remote position requiring 40 hours per week, Monday through Friday.
You'll need a private home office setup that ensures patient confidentiality.
A second monitor is required, along with reliable, high-speed internet (minimum 50 mbps).
We'll provide you with all necessary software and a company laptop to perform the role effectively.
Why Join Us?
Great Benefits: Enjoy comprehensive medical, dental, and vision coverage, along with paid time off, sick leave, mental health days, paid holidays, and more.
A Supportive Culture: Join a vibrant, community-driven team that values personal connections and work-life balance.
Career Growth: As the organization expands, we're committed to promoting from within and supporting your career development.
Mission-Driven Work: Be part of a team that's focused on helping patients manage their health and stay out of the hospital.
Qualifications:
Experience as a Certified Medical Assistant.
Bilingual in Spanish and English.
Strong written and verbal communication skills.
Ability to adapt to new technologies and processes.
Self-motivated and organized with a commitment to providing high-quality care.
Employment Type: Full-Time
Salary: $ 21.00 22.00 Per Hour
Job Tags
Hourly pay, Holiday work, Full time, Home office, Monday to Friday,