We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
We are the Operational Excellence IT team that supports our rapidly growing, international Universal Parks and Experiences consumer products team at NBCUniversal. We ensure the health of our technical ecosystem, and the efficiency and effectiveness of IT and business partner processes by:
We matrix into other project teams to ensure their success and ensure the continuing health of our IT ecosystems across a vast scope of licensing capabilities, from gathering sales leads to contract and rights management, product development, financial forecasting, invoicing and cash application.
The technical Business Solutions Analyst role is in equal parts a reactive Technical Support role, remediating issues in the field, and a proactive strategic process design and automation engineer, continuously improving our ability to support to business partners. The OE team are also responsible for managing new application server builds as well as operating system and database upgrades. There will be new challenges every week requiring creative solutions, continuous learning and resourceful team building.
You are energized by expanding your breadth of IT knowledge. You are keen to solve real business and technical issues under time pressure, and to ensure that they become increasingly easier to solve, or indeed do not recur, through process automation, formal Project Management, SDLC and ITSM processes and knowledge management. You are comfortable learning new low-code/no-code solutions to automate processes (e.g., Microsoft Power Apps and Power Automate, Salesforce Flow Builder) and data analytics tools (e.g., Microsoft Power BI and requisite Semantic / Data Modeling) to provide actionable dashboards. You enjoy improving team performance through collaboration tools (e.g., Microsoft Teams and SharePoint, Atlassian Confluence) and work management systems (e.g., Jira, Salesforce Service Cloud), ServiceNow.
This is an exciting opportunity to develop and apply a wide range of Technical Support skills to real-world problems in a world-class environment.
PREFERRED QUALIFICATIONS
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Hybrid : This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary range: $90,000 - $115,000
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected] .
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