Call Center Receptionist Job at Pediatric Healthcare Associates, Shelton, CT

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  • Pediatric Healthcare Associates
  • Shelton, CT

Job Description

Call Center Receptionist Location Shelton, CT :

Pediatric Healthcare Associates is seeking full-time Call Center Receptionists to join our team. We're looking for someone who has excellent customer service skills, is a team player, and has a strong work ethic. The Call Center staff is primarily responsible for handling patient calls and scheduling appointments, as well as other duties as assigned.

Averaging 30-37.5 hours per week (Full-Time) and may include evening and weekend hours. Schedules are flexible!

Qualifications:

  • Previous customer service experience (preferably in a call center).
  • High school degree or equivalent
  • Strong oral and written communication skills, with an emphasis on phone skills
  • Ability to work as a team in a fast-paced environment
  • Ability to multitask and prioritize work responsibilities

Experience in a healthcare setting with computer skills is preferred

PHA is an equal employment opportunity employer.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Required)

Experience:

  • Customer Service: 1 year (Required)
  • Healthcare: 1 year (Required)
  • Phone Center: 1 year (Required)
  • Computer Skills: 2 years (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Flexible hours, Shift work, Day shift, Monday to Friday,

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