Position is Remote (US/Canada)
No agencies please
Oceanfront Medical Group supports Maximus, a pioneering digital healthcare platform dedicated to helping men optimize their health, performance, and overall well-being. Through an integrated approach that combines telehealth services, evidence-based lifestyle interventions, and a supportive community, Maximus delivers personalized solutions tailored to each individual's goals. We believe in the transformative power of informed, proactive healthcare—empowering our members to achieve their highest potential mentally, physically, and emotionally. With a commitment to innovation and excellence, Maximus continues to redefine men's wellness and raise the standard for patient-centric care.
In this role as a Care Coordinator supporting Maximus patients, you will be instrumental in delivering a seamless care experience. Your primary responsibilities include managing provider video conferencing schedules, coordinating with lab and pharmacy partners, and overseeing patient messaging queues. You will also serve as a key contributor to our patient concierge experience. The ideal candidate is driven by a passion for lifestyle, wellness, and fitness, constantly seeks innovative approaches to their work, and is eager to shape the overall patient journey.
Video Conferencing & Scheduling
Lab & Pharmacy Coordination
Messaging Queue Management
Patient Communication & Support
Digital Healthcare Administration
Quality Assurance & Compliance
Experience: 1–3 years of experience in a care coordinator, healthcare administration, or telehealth support role.
Education: Associate’s or Bachelor’s degree in Healthcare Administration, Public Health, or a related field preferred.
Technical Skills: Familiarity with EHR systems, telehealth platforms, scheduling software, and basic troubleshooting of common technical issues.
Communication Skills: Excellent verbal and written communication skills to effectively coordinate with patients, providers, and partners.
Organizational Skills: Strong attention to detail and ability to manage multiple tasks efficiently in a fast-paced, digital environment.
Interpersonal Skills: Empathetic, patient-focused approach with a commitment to delivering high-quality care and exceptional patient experiences.
Compliance Knowledge: Understanding of healthcare regulations, especially HIPAA and data privacy guidelines.
What We Offer (Benefits):
Premium Blue Shield Platinum PPO & HMO Plans (up to 80% coverage)
Full Suite: Medical, Dental, Vision, Life Insurance
Best-in-class 401K options
Flexible vacation/time-off policies
Liquidity of options whenever available
Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees)
$37K – $49K
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