Job Description

Overview
We are seeking a dedicated and detail-oriented Compliance Officer to join our team. The ideal candidate will play a crucial role in ensuring that our organization adheres to all regulatory requirements and internal policies. The Compliance Officer will be responsible for developing, implementing, and monitoring compliance programs to mitigate risks and ensure adherence to applicable laws and regulations.

Responsibilities

ASSIGNMENT DURATION: Approximately 4 months

WORK ENVIRONMENT: Professional office, business casual

CANDIDATE RESPONSIBILITIES:

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS:

• Communicate verbally and in writing appropriately
• Read and interrupt Florida statutes
• Previous experience working with the public in a professional work environment
• Exceptional organizational skills
• Commit to the project time line

Job Types: Full-time, Contract

Pay: From $38.14 per hour

Expected hours: 40 per week

Work Location: In person

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