Job Description

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About This Role:

The Contract and Vendor Management Branch (CVMB) is responsible for the California Medicaid Management Information System (CA-MMIS) Operations Division's activities related to the Medi-Cal Fiscal Intermediary (FI) Contract(s); Information Technology (IT) and non-IT Maintenance and Operations (M&O) Contract(s), and CA-MMIS support contract(s). CVMB assists the CA-MMIS Division in procuring services and system contracts, maintaining, monitoring and managing several vital individual CA-MMIS solutions contracts. CVMB provides invoice management and critical vendor management and quality management services. The Contract Compliance & Negotiation Unit (CCNU) within CVMB provides the Department of Health Care Services (DHCS) CA-MMIS Operations Division lead expertise in the procurement of major IT and non-IT service, M&O contracts and contract management activities. The Associate Governmental Program analyst (AGPA) monitors contractor compliance. Provides technical analysis, verification and tracking of all deliverables, operational letters, Official Contract Correspondence (OCC) letters and other controlled correspondences for the FIs and other vendors. The AGPA serves as a CA-MMIS contract expert and is responsible for conducting and researching independent, critical, and analytical studies of complex FI contract requirements, presenting recommendations for the development of CA-MMIS FI policies and procedures, and FI contract compliance matters.  The incumbent acts as a subject matter expert on critical aspects as it relates to formal correspondence procedures and practices between DHCS and the FIs.

Have questions and/or need assistance? Contact  Recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!

Interviews may be conducted via video conference (Microsoft Teams, WebEx, or Skype) or by telephone.  More information will be provided to candidates that are invited for an interview. It is highly recommended that you submit your application electronically via your CalCareer Account.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

If you are interested in this position, it is critical to review the Classification Specifications to determine if you will meet the minimum qualifications (MQ’s). Please make note of Education and Experience requirements for the classification.

You will find additional information about the job in the .

Working Conditions

Please see Telework Information section below for telework details.

This work location is very convenient!  The CA-MMIS Division is located in West Sacramento near IKEA and Walmart. There are several restaurants and fast-food locations nearby, with Starbucks within walking distance. This location has easy access to I-80 and has FREE parking!

The incumbent works in an office setting with artificial light and temperature control. The ability to use a personal computer and telephone is essential. The incumbent must be able to frequently remain in a stationary position at a workstation throughout the day and must occasionally position self to perform a variety of tasks including retrieval of files.

Special Requirements

Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position. The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ. Please note that Artificial Intelligence (AI) generated responses will not be accepted for the SOQ assignment, as the purpose for this evaluation is to assess your personal writing and communication skills and abilities.

The SOQ should be typed with 12-point Arial font, single-spaced, with your first and last name in the top right corner, and no more than two (2) pages in length. Candidates who do not complete and submit an SOQ may not be considered for the position. When preparing your SOQ please respond to the following questions:

1. Describe the experience, educational background, and qualifications you possess that would make you a successful candidate for this position.
2. What specific experience do you have with conducting research, interpreting contract language, and presenting recommendations? What resources would you use and how would you present to internal and external stakeholders?

Candidates must meet the Minimum Qualifications as outlined in the Class Specifications.  Please use the link in the announcement, located under Minimum Requirements, to view the Class Specifications.   If you are using education to meet the minimum qualifications (MQ’s) please attach a copy of your degree and transcripts. If you are not using your education to meet the MQs, you will have the ability to bypass the request.

Individuals who are currently in the classification, eligible for lateral transfer, eligible for a reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).  SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the even no SROA or Surplus candidates apply. 

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Have excellent written and verbal communication skills.
• Demonstrate ability to communicate effectively and work cooperatively with diverse stakeholders including leadership, program staff and other groups.
• Exceptional research, analytical, and problem solving skills highly desired.
• Experience in contracts and contract compliance.
• Ability to analyze complex contractual issues and develop effective courses of action to solve them.
• Demonstrate good judgement and flexibility.
• Ability to establish and maintain cooperative working relationships with all levels of staff and management.

When appraising the relative qualifications of candidates, consideration will be given to the extent and type of pertinent experience and education over and above that which is required under the minimum qualifications. Only the most qualified candidates will be invited for an interview.

Simple Application Steps

If you are interested in this position, complete the following simple steps:

1. Review the education and experience minimum qualifications (MQ’s of the  . See the Minimum Requirements section above.
2. Complete the Statement of Qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents, which include the Statement of Qualifications – see the “Required Application Package Documents” section below.
4. Once you have applied, take the Examination.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance
• Paid Holidays and vacation/leave
• Defined retirement program
• SavingsPlus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Benefit information may be obtained by visiting: .

provides more information about out commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: . This survey is not required to be considered for this position.

Benefit information can be found on the CalHR website and the CalPERS website.

TELEWORK INFORMATION

Beginning July 1, 2025, pursuant to Executive Order N-22-25 issued March 3, 2025, and California Department of Human Resources (CalHR) Statewide Guidance issued March 13, 2025, DHCS team members generally will be required to report in-person a minimum of four days per week unless exempted/excepted. Telework is available to California residents, and proof of residency may be required. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 830 Stillwater Rd, West Sacramento, CA 95605

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed. 

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at  Recruit@dhcs.ca.gov For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or  CalCareer@calhr.ca.gov

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is REQUIRED .  Please see Special Requirements Section above for instructions on how to prepare your SOQ.

Job Tags

Holiday work, Permanent employment, Full time, Contract work, For contractors, Remote job,

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