Job Description

Responsibilities:

• Travel within a designated territory. Cross-over coverage during emergencies may be necessary.
• Provide pacemaker & ICD follow-up to patients and physician customers on demand.
• Provide in service training to physician, nursing and technical hospital staff on demand.
• Train sales representatives in cardiac pacing and competitor products
• Provide technical and administrative support when required for clinical studies and scientific studies.
• Poses strong administrative skills to insure all necessary paper work associated with implant or follow-up or associated with data collection for clinical/scientific studies is correct.
• Maintain a competent and current level of knowledge in cardiac pacing, defibrillators and electrophysiology in general.
• Maintain a comprehensive product and technical knowledge of all company products.
• The FCS should be tachycardia implant certified and be competent in all aspects of ICD implant and follow-up. FCS candidates that are not certified must demonstrate technical proficiency and implant certification within six months of hire date.
• Maintain North American Society of Pacing & Electrophysiology (IBHRE) certification. FCS that are not certified must become certified within two years of hire date.
• Maintain a comprehensive product and technical knowledge of competitive products including features, functions and benefits.
• Assist the sales representative when working within a specific sales territory by reporting competitive activities observed, customer product use patterns or anything else that may assist the sales representative or AVP in the administration of their duties.
• Evaluate sales and service representatives after each visit by completing a clinical weekly report form..
• Report to Area Sales Director or Vice President of Sales on a daily basis with an update of activities.
• The FCS may be required to travel and provide implant support anywhere within the Area Sales Director's defined sales territory.
• Out of town travel is expected to be no more than 30%.

  Requirements:

• Bachelor's degree (or equivalent) in Nursing, Physiology, Biology, or Bio-Engineering. Graduate degree is preferred.
• Minimum of three years’ experience working in cardiac cath lab, EP lab, or pacing business with specific emphasis on pacemaker and ICD support.
• Pacemaker implantation and/or follow-up experience.
• Professional appearance and demeanor.
• Excellent communication skills and the ability to work with all levels of the Company

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