Freight Forwarder-Customer Service Logistics Specialist (USA) Job at C. Steinweg, Baltimore, MD

cnNFOEg0M09seWJQRy8rWWJueEowOXg4YWc9PQ==
  • C. Steinweg
  • Baltimore, MD

Job Description

For our US Head Office in Baltimore (USA) we are looking for a:

Freight Forwarder-Customer Service Logistics Specialist

Level: Salary
Exempt: Yes
Shift: Days
Department: Commercial
Reports to: Office Manager, Mary Amoss

Summary:

Works from the US Head Office in Baltimore, and supports requests from other Steinweg offices worldwide. This position is responsible for servicing assigned customer contracts and relationships, ensuring efficient execution of logistics processes and positively contributing to the C. Steinweg (USA) TEAM.  A successful candidate must be a highly motivated professional with a TEAM-player attitude.

Essential Duties and Responsibilities:

Directly responsible for the coordination of logistics services to specific customers contracts.

Supports customer needs and responds to customer requirements with the paramount objective being profitability, sales growth, and organizational efficiency.

Is in control of the logistics processes from start to finish; including but not limited to import, storage, forwarding, export and customs formalities  

Guides the customers through complex logistics processes via road, rail, water and air.

Promotes all services offered by C. Steinweg and aggressively pursues ALL opportunities such as new customers, new services, and related market offerings.

As the owner of profit and loss responsibilities for assigned customers, the position will be responsible for achieving all financial targets on a transactional and customer level.

A successful candidate must demonstrate the skills, ability and willingness to develop the potential to grow into positions of greater responsibility with C. Steinweg (USA).

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and meet the following requirements.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Language Skills

Ability to conduct business discussions in English.

Mathmetical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Meeting any of the following, while not mandatory, will be considered as advantageous to applicants for this position.

Education and/or Experience

2-3 years experience in Customer Service functions.

Background in logistics including forwarding, customs formalities, FTZ, warehousing, shipping and stevedoring.

Familiarity with the commodity industry.

Other Skills and Abilities

Excellent communication skills

Strong interpersonal skills

Ability to work in a fast paced, multitasking environment

Ability to work independently, a “self starter”

Performance Measures:

  1. Sales, gross profit, gross profit percentage, operating profit: actual versus plan; year-to-year growth for specific assigned customer accounts and geographic areas. 
  2. Customer retention and satisfaction
  3. This position will also be evaluated on certain non-quantitative measures, such as Customer driven focus, b) Commitment, c) Integrity and d) Teamwork

Pre-employment Requirements

All employment offers are contingent upon the applicant passing a pre-employment physical examination, drug screen and criminal background check.

Share

Job Tags

Work at office, Worldwide, Shift work,

Similar Jobs

ValueAdd Research and Analytics Solutions LLP

Remote Part-Time Typist Job at ValueAdd Research and Analytics Solutions LLP

 ...This is a remote position. Are you a skilled typist looking for a flexible remote opportunity? ValueAdd Research and Analytics Solutions LLP is seeking a Remote Part-Time Typist to join our team. This position offers the flexibility to work from home and contribute... 

Empyrean Hospice

Part-time or PRN Hospice Registered Nurse RN Case Manager for Christian provider Job at Empyrean Hospice

 ...We are a Christian hospice offering the highest quality clinical care and the love and salvation of Jesus Christ. Empyrean Hospice hires Registered Nurse Case Managers to plan, organize, and direct hospice care with emphasis on community health education and experience... 

Gpac

Trust, Estate Planning & Probate Attorney Job at Gpac

A well-established law firm near Warrendale, PA, is seeking a personable and experienced Trust, Estate Planning & Probate Attorney to join their growing team. This role is perfect for someone who thrives on building client trust and providing clear, compassionate guidance... 

GD Land Systems

Wire Harness Assembler, Grand Rapids MI Job at GD Land Systems

 ...Security Clearance Required: None Career Level: Entry Requisition ID: 16934090 Description: Company Information General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics... 

Medpace, Inc.

Home-Based Experienced CRA (Clinical Research Associate)- Bonus/Equity Job at Medpace, Inc.

 ...Job Summary Experienced Clinical Research Associate (CRA) - join our growing team! Medpace is growing quickly and we are seeking experienced Clinical Research Associates to join our team. We are an innovative, scientifically oriented mid-sized CRO that is focused...