Hotel Front Desk Receptionist Job at Extended Stay America St. Louis - Fenton, Fenton, MO

b3NFOUhvVExraVRBRnYrUWEzWkwzZHg1Wnc9PQ==
  • Extended Stay America St. Louis - Fenton
  • Fenton, MO

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Field customer complaints when necessary
  • Communicate with housekeeping to make sure guest rooms are ready
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Comfortable taking telephone calls and mitigating stressful situations
  • Exhibits working knowledge of Microsoft Office and reservation management systems
About Company: Extended Stay America Fenton - St. Louis

Job Tags

Work at office, Start working today, Flexible hours,

Similar Jobs

The Goddard School - Edmond I

Lead and Assistant Teachers Job at The Goddard School - Edmond I

The Goddard School located in Edmond off Western is an early childhood education center currently seeking Full and Part Time Teachers. Our faculty is comprised of caring and dedicated teachers with a strong foundation in early childhood education. We encourage our teachers...

Noblesoft Technologies

HIL Tester Job at Noblesoft Technologies

 ...framework - HIL simulators(dSPACE,Vector , IPG Car Maker/ Aurelion/ Motion Desk, Automation Desk, Control Desk, Configuration Desk, MATLAB, etc) Experience in Configuration, Requirements and Problem Management Tools like Polarion, CM Synergy/Plastic SCM, Change... 

Muddy Paws - Dog Walking/Pet Sitting

Dog Walker/Pet Sitter Job at Muddy Paws - Dog Walking/Pet Sitting

 ...ever! A fun part time job with dogs Get experience in the Pet IndustryPrior experience is not required, but a great attitude...  ...Extra compensation can be earned via overnight boarding and pet sitting*3. Active JobDog walking is active, we keep moving until we... 

Spruce Lake

Wilderness Expedition Trip Guide - Christian Summer Camp Job at Spruce Lake

Point young people toward Christ while leading adventurers in the wilderness: canoeing, hiking, camping, biking, and more! Pour into campers' spiritual lives while exploring God's beautiful creation in the Pocono Mountains and beyond. As a camp counselor and expedition...

RR Donnelley

Presentations Graphic Designer (Overnights - Primarily Remote) Job at RR Donnelley

Williams Lea by RRD is a global business support services company with a strong legacyover 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and ...