Job Description

About Us:

• If you’re looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
• Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. 

What we offer: 

· Salary: $44,000-$46,000

· Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.

· Preventative care is 100% covered (free) on all plans.

· PTO is offered to full-time and part-time employees. 

· 11 days of PTO and 10 paid holidays annually. 

· Option to participate in the 401K plan with employer match. 

· $15,000 in employee Life Insurance paid for by Metropolitan Ministries.

· Employee Assistance Program

· Option to participate in supplemental group insurance plans at affordable rates.

· Tuition reimbursement program

· Training and career development.

· Discounted membership at the YMCA.

Job Functions: This position provides coordination of residential kitchenette transitional housing clients as they move into the program, follows them throughout their yearlong stay, and housing them in the community at exit. This position assists with coordinating housing needs for residential clients such as furniture vouchers and houses clients that are in the emergency shelter program and/or entering the Rapid Rehousing Program. The housing coordinator will complete screenings and placement for those going into the Up & Out program. 

Essential Responsibilities:

1. Maintains assigned caseload and enters client case notes and data through HMIS utilizing best practices, safeguards client confidentiality and ensures that all records are accurate and objective. Meets with Kitchenette clients regularly to ensure they are prepared to move at the end of their lease. Provides housing leads and housing placements for kitchenette clients, Rapid Rehousing, and residential shelter clients for housing. 
2. Tracks Kitchenette vacancies in spreadsheet. Coordinates with residential team for any potential candidates. Completes application and FTCs for any kitchenette clients entering the program.
3. Receives and processes furniture requests utilizing Monday database. Submits request for furniture voucher through Metro Toolkit. Enters all appropriate documentation into Clarity HMIS including case note documentation and service transactions.
4. Communicates with the property manager to obtain rental receipts and kitchenette documentation. Provides resources for delinquent tenants and coordinates with the residential team to address barriers to stable housing. 
5. Completes screenings for Up & Out clients entering the program. Provides leads to tax credit and approved properties. Keeps in contact with properties to evaluate openings. Communicates with referral source regarding client’s status. Completes screenings in Monday and updates referral log. 
6. Generates and compiles client outcomes and reports within HMIS and Excel for reporting to funders for program regarding move out needs. Maintains the Kitchenette spreadsheet. Reports on client outcomes.
7. Visits and meets with community service providers, service organizations and institutions which prove beneficial to the maintenance of self-sufficient living. 
8. Provides support to conduct Housing related classes, orientation and/or workshops.
9. Provides housing assistance and creates a housing plan. Acts as a liaison between clients and landlords. 
10. Coordinates with the Housing Team members to complete inspections. 
11. Meets and builds relationships with private/public landlords and property managers through the community to provide placement services to high and low barrier housing clients. Updates landlord contact list with new landlords. Provides information and referral assistance regarding available support from appropriate programs. Visits potential housing options with clients as needed. 
12. Participates in Metropolitan Ministries’ holiday efforts. Participates in Bridge Builders and other fund-raising events when needed.
13. Meets personal goals and actively contributes to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Attends required staff meetings and on-going trainings. 

Education and Experience:

Bachelor’s degree in social work or human services field required; Experience in housing, property management, case management, or real estate. Ability to work collaboratively with cross-functional teams. 

Skills Requirements:

Requires heart for ministry. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills, and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Ability to deescalate clients on the edge of verbal or physical violence. Ability to work as part of a team within a multi-disciplinary framework. Demonstrates computer literacy with knowledge of Microsoft Word and Excel. Requires oral and written communication skills and the ability to write reports and conduct and participate in meetings.

Physical Requirements:

Must have adequate hearing and speaking ability as to take part in and provide sound oral communication and information. Must be capable of working outdoors in sunlight and higher temperatures on occasion. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress. Must be able to lift 20 lbs. or more.

Other:

Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English. Requires a valid driver’s license, a clean driving record and the ability to qualify for the Ministries’ driving program. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. 

Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 813-209-1083 or via email at [email protected]

Compensation details: 44000-46000 Yearly Salary

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