HVAC Service Manager Job at Home Climates Inc., Elizabethtown, PA

cDhJMUdZUEJsaUxNRVArZFlucEwzZDk5YUE9PQ==
  • Home Climates Inc.
  • Elizabethtown, PA

Job Description

It's time for your CAREER to take off We Want YOU! Looking for candidates that are willing to learn and grow in an industry that is essential to so many. Act Now! Your success is waiting for you! Our Business is growing rapidly and we are hiring top people to grow with us. Apply Now! Our team is looking for a candidate to fill a Service Manager role at Home Climates. We offer top wages and benefits to our employees with support and a clear path to achieve your maximum potential. Our team exists in the rarified air, soaring among Eagles. Mediocrity is not an option! Our top performers do not mind assisting in the growth of a team member; however, they do not tolerate being dragged down by anyone not willing to make the effort. When a position opens it can be that life changing opportunity for you to gain financial and personal success. If you are interested in becoming a part of our business family, start by following the link below and completing the instruction as directed. We promise you a prompt response and honest feedback. Check us out, visit our website, Career’s Page, and reach out to us. *We are an Equal Opportunity Employer; all inquiries are kept confidential. To apply for: Service Manager@ Home Climates Click Below Position Purpose (Summary) The function of this position is to:

  • Monitor and implement Home Climates‘ processes and procedures.
  • Provide Technical support for the people in the field and act as a conduit when need to source additional information and resources to solve technical issues.
  • Provide weekly evaluations and reviews of the production and support staff that provides feedback the individual/Home Climates performances towards reaching their respective goals and KPIs.
  • Provide individual Coaching as required to train individuals on best ways to use Home Climates‘ resources and selling systems to meet the customer’s needs.
* Run weekly training meetings to cover:
  • Sales practices
  • KPI reviews
  • Performance acknowledgements and awards
  • New products
  • Objection handling
  • Sales contests
  • Safety Concerns
  • Products issues
  • Manufacturer’s Training
  • Act as a mentor to encourage individual growth.
  • Motivate and encourage staff throughout Home Climates.
  • Correct/modify/create/eliminate processes and procedures that fail to add value to Home Climates‘ services or business results.
Service Manager Responsibilities/Duties/Functions/Tasks
  • Customer service orientation, both internal and external.
  • Understand and properly use the pricing system in making recommendations.
  • Determine customer satisfaction with follow ups on all installation/services sold.
  • Must have a good working knowledge of our products and services being offered. This may require additional study and training both on and off site.
  • Become knowledgeable of various municipalities' plan requirements, permit requirements and submittal processes.
  • Continuously improve knowledge of construction in general, and how Home Climates operates to benefit the customer.
  • Communicate with Field Installation Supervisor throughout each project to assure proper, prompt completion of the job.
  • Establish goals, KPIs, and objectives for.
  • The business
  • Self
  • Service technicians/ Plumbers
  • CSRs
along with a plan of action to attain or exceed set goals.
  • Measure and report on the goals, KPIs, and objectives
  • Hire and termination staff for the roles supervised.
  • Provide corrective action, feedback, accountability, and make termination decisions for individuals that do not meeting the goals and expectations of the Company.
  • Provide weekly Status updates to the owner.
  • Regularly review and monitor progress against goals and seek assistance as needed.
  • Communicate effectively with associates, superiors, vendors, and customers.
  • Ask and obtain customer’s referral and web recommendations.
  • Possess superior interpersonal skills.
  • Should be able to read and interpret blueprints and technical drawings and specification.
  • Must be able to accurately list/order materials and supplies.
  • Must be able to work under time and budgetary constraints and pressures.
  • Efficiently manage his/her time and schedules.
  • Be computer literate to the extent necessary to fulfill this function. Should also be very familiar with the use of smart phones, text messaging, and email.
  • Must be capable of understanding client needs, and favorably influence their decision.
  • Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees.
  • Clean, neat, professional appearance.
  • Work and drive safely and be able to recognize and avoid dangerous situations.
  • Adaptable to changing work schedules as the business dictates.
  • Participate in the on-call rotation for emergency, after hours, weekend and holiday service requests.
  • Other duties as assigned
Check us out, visit our website, Career’s Page, and reach out to us. *We are an Equal Opportunity Employer; all inquiries are kept confidential. To apply for: Service Manager@ Home Climates Click Below

Job Tags

Holiday work, Full time, Weekend work,

Similar Jobs

Destination Knot

REMOTE-Cruise and Hotel Reservationist Job at Destination Knot

 ...tailor-made vacations for clients who seek indulgence, adventure, and first-class service. From private beachfront villas and luxury cruises to VIP tours and five-star accommodations , youll craft seamless, personalized travel experiences. Key Responsibilities:... 

New York University

Post-Doctoral Associate in the Division of Social Science [Post-Doc Research] - Dr. Christopher Paik | New York University Job at New York University

 ...applications for a Post-doctoral Associate in the Division of Social Science at NYU Abu Dhabi from individuals who have or will soon...  ...doctoral associate will spend half their time on independent research, and half their time on collaborative research with Professor... 

County of Monterey

Officer Job at County of Monterey

 ...has about 290 permanent positions (with the majority being sworn officers), in addition to temporary staff and interns. Probation is a...  ...reports on progress and behavior which are submitted to the Juvenile Court; completes incident reports and other documents and notations... 

Stryker

Architect, PLM Data Migration (Hybrid) Job at Stryker

As an Architect, PLM Data Migration, you will be instrumental in leading data migration initiatives, ensuring a seamless transition from legacy systems to Windchill with a strong emphasis on data integrity, system performance, and compliance. You will lead and execute ...

Prairie School Inc

Substitute Teacher: 2024-2025 School Year Job at Prairie School Inc

 ...During the school year, the Substitute Teacher will take the place for the primary teacher during their absence.Required Professional Qualities...  ...evidence of other adequate preparation, background, or experience as determined by the Division Head. Manage the classroom...