Job Summary:
We are seeking an experienced IT professional to join our team as a full-time IT Manager/IT Business Analyst. This role will oversee the information technology infrastructure at the offices of a labor union. Key responsibilities of this role include acting as liaison between the organization and IT vendors, leading the implementation of new hardware and software, acting as the data steward of the organization's database, developing reports, and providing technical support to both field agents and office staff.
Salary:
$60,000.00
Responsibilities:
· Oversee and manage the organization's information technology infrastructure with the assistance of vendors.
· Perform batch processing tasks in a legacy relational database system.
· Develop ad hoc and recurring reports using SAP Crystal Reports 2016.
· Serve as the primary liaison between the organization and IT vendors, including those for networking, telecommunications, and the database.
· Support the Avaya phone system in coordination with telecommunications vendors.
· Act as the primary point of contact for technical support for both field agents and office employees.
· Troubleshoot and resolve technical issues related to hardware and software on computers, printers, scanners, iPads, VoIP phones, and mobile phones.
· Set up and move IT equipment as needed.
· Configure and enroll company-owned mobile devices into the Mobile Device Management (MDM) system and act as the MDM administrator.
· Lead the implementation of new software and hardware solutions as needed.
· Support the setup of technical equipment for meetings.
· Identify opportunities for IT improvements and lead the implementation of approved projects.
· Create and maintain IT documentation.
· Occasional travel to provide technical support for off-site operations.
· Handle other duties as assigned.
Qualifications:
· Associate's degree in Information Technology, or a related field, with a minimum of 3 years of hands-on IT experience;- OR -5 years of equivalent professional IT experience without a degree.
· Strong troubleshooting skills with a variety of hardware and software.
· Knowledge of computer networking and IT infrastructure.
· Familiarity with Microsoft 365, Microsoft Home & Business, and Microsoft Windows.
· Strong Microsoft Excel skills.
· Familiarity with Apple mobile devices.
· Familiarity with relational databases.
· Proficiency in writing SQL queries.
· Proficiency in reporting tools.
· Experience managing devices through Microsoft Intune or similar MDM software.
· Experience with Avaya phone systems or other VoIP systems is preferred.
· Excellent communication skills, with the ability to explain technical issues to non-technical users.
· Ability to work independently and as part of a team.
Benefits:
· Comprehensive family health insurance with no premiums
· Pension plan
· 401(k) retirement plan
· Paid Time Off (PTO) after one year of service
· Paid holidays and paid floating holidays
· Five personal days annually
· Paid sick leave
Job Type: Full-time
Pay: $58,000.00 - $60,000.00 per year
Benefits:
Schedule:
Work Location: In person
A Valor Headmaster leads the school as a whole (academics, culture, operations) in fidelity to the Valor vision for education. As we continue to grow our schools and deepen our mission, we are interested in speaking with prospective Headmasters. Now accepting applications...
...As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good...
...Job Summary: The EMS Instructor will develop and instruct EMT classes, delivering the material assigned for the chosen day, per the course schedule, in an effective manner. This person will coordinate skills lab, review days, registry testing, or other activities during...
...: Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting... ...ensure consistency with product sets and signage displays in the store and when necessary across a group of stores in a Market or...
...job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers...