Licensed store manager Job at Luxottica, Mesa, AZ

cGM4OUdJM0puQ0xNRmYrZGEzeEIzZEo4YVE9PQ==
  • Luxottica
  • Mesa, AZ

Job Description

Requisition ID: 878867
Store #: 000111 LensCrafters
Position:Full-Time

Total Rewards: LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. GENERAL FUNCTION The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience. MAJOR DUTIES & RESPONSIBILITIES
  • Ensure the LensCrafters team provides unsurpassed Customer Service
  • Provide training and coaching to the team leveraging Company provided programs
  • Analyzes reporting to create and implement action plans to improve store KPIs, including:
  • NPS - Net Promoter Score; % Sales to Plan; Customer Count; Complete Pair; Labor; Training Saturation; Exam Growth; and others
  • Attracts and hirers highly engaged team to esure the store has the right people in the right place at the right time
  • Partners with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs
  • Takes pride in the store and guides team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience
  • Ensures all Company approved safety programs are implemented and maintained consistently per standards in order to maintain a safe and FUN working environment
BASIC QUALIFICATIONS
  • High School graduate or equivalent
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • 4+ years management/supervisory experience
  • Comprehensive knowledge from operations, processes and business implications
  • Strong influencing and negotiating skills
  • Team building and management skills
  • Knowledge of current optical theory and merchandise
  • Strong communicator and listener
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Sales skills
  • Familiarity with cash register, computers and calculators
  • Ability to manage time under aggressive deadlines
PREFERRED QUALIFICATIONS
  • College degree or equivalent
  • LensCrafters Final Inspector Certification
  • LensCrafters Quality, Fitting and Adjusting Program
  • Previous experience in customer service and retail
  • Knowledge of current store merchandise
  • High level of business acumen to include detailed knowledge of LC Dashboard
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Job Tags

Minimum wage, Full time, Local area,

Similar Jobs

Royal Group

Management Consultant Job at Royal Group

 ...career? Are you ready to catapult yourself and your skillset to the next level? Royal Executives is searching for an entry-level Management Consultant who is looking to do just that! As a top leader in the Sales, Marketing, and Business Consulting industry, we take great... 

General Logistics Carrier LLC

12-16 Ft. Box Truck Independent Contractor/Owner Operator Job at General Logistics Carrier LLC

Hello, guys! General Logistics Carrier is seeking reliable Owner-operator truck drivers to join our team! Weve delivered a great amount of loads all over the US and looking forward to delivering many more. We don't work with rental or leased vehicles. Basic Requirements...

Loginsoft Consulting LLC

Salesforce Architect (Remote) Job at Loginsoft Consulting LLC

 ...NOTE: THIS POSITION IS TO JOIN AS W2 ONLY. Salesforce Architect Location: Columbia, MD (Remote) Duration: 6+ Months The ideal candidate will have: Salesforce Architect experience Knowledge of Sales & Service Cloud Knowledge of Informatica Financial... 

Microsoft Corporation

Senior Physical Design Engineer Job at Microsoft Corporation

 ...Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft's...  ...data volumes. Thanks to its integrated design, this solution empowers Azure to develop...  ...capabilities.We are seeking a **Senior Physical Design Engineer** . As part of our DPU... 

The University of Iowa

PEDIATRIC SCIENTISTS Job at The University of Iowa

 ...Position Description:University of Iowa Stead Family Department of Pediatrics is recruiting faculty candidates in all Pediatric...  ...Oncology, Infectious Diseases, Neonatology, Nephrology and Dialysis, Neurology, Pediatric Psychology, and Rheumatology, or any related area....