Job Title : Online Student Support Specialist
Employment Type : Full-Time, 40 hours/week
Reports to : Student Services Director
FLSA Status : Non-Exempt
Position Type : In-Person
LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform and equip people to build their personal impact in ways that glorify God. By annually producing 30+ events and providing financial education to thousands around the nation, we do just that.
We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate one another, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company!
LIFE SURGE is seeking a passionate Student Support Specialist to help and encourage our online student learners. This individual will play a crucial role in ensuring the satisfaction and success of our students. They will be responsible for providing timely and effective support to address inquiries, resolve issues, and enhance the overall user experience on our platform. As the primary point of contact for users, they will demonstrate exceptional communication skills and utilize communication tools such as calls, texts, and live chats to help participants succeed in their learning journey.
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