Onsite Maintenance/Customer Service (Single or Couple) Job at Off The Trail Campground, Attica, IN

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  • Off The Trail Campground
  • Attica, IN

Job Description

The Onsite Maintenance/Customer Service team member provides exceptionally friendly, timely, and efficient support to address maintenance needs during and after business hours. This role requires living onsite to ensure quick response times- efficiency apartment provided. Providing the highest level of hospitality, the team member performs routine maintenance and emergency repairs and strives for the highest level of safety and functionality.

Key Responsibilities:

  • Respond promptly to customer needs providing friendly and efficient service.
  • Perform routine maintenance and repairs in the campground, villas, and cabins.
  • Conduct regular inspections to identify and address potential maintenance issues.
  • Ensure all maintenance activities comply with safety standards and regulations.
  • Maintain accurate records of maintenance activities, including repairs and inspections.
  • Assist in the setup and teardown of events or activities as needed.
  • Communicate effectively with Off the Trail management and other team members regarding maintenance needs and updates.
  • Maintain a clean and organized work environment.
  • Utilize various tools and equipment to perform maintenance tasks.
  • Provide support for other departments as needed during emergency situations.
  • Participate in training sessions to stay updated on maintenance techniques and safety protocols.
  • Other duties as assigned.

Requirements:

  • A friendly, upbeat, outgoing personality is a must!
  • Previous experience in basic maintenance, HVAC repair, and electrical work required.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and respond to emergencies promptly.
  • Knowledge of maintenance procedures and equipment, including mechanical and electrical systems.
  • Willingness to work overnight shifts and live onsite.
  • Good communication skills and ability to work well with a team.
  • Valid driver's license.

Work Environment:

  • This is a hospitality position serving vacationers, specialty groups, and off-road enthusiasts.
  • This job requires the ability to work outdoors in various weather conditions, including extreme temperatures.
  • Must be comfortable working in high places and confined spaces.

Physical Demands:

  • Ability to lift and move heavy objects (up to 50 lbs).
  • Regularly required to stand and or walk for extended periods.
  • Frequently required to reach and grasp with hands, bend, twist, and climb stairs and ladders.

Pay: 12-15 per hour, & onsite housing provided.

Love hospitality and adventure? So do we!
At Off The Trail Vacation Rentals & Campground, we create memorable stays for every type of guest. Whether they’re chasing adventure or seeking relaxation, we thrive on treating guests with custom-fit, top-notch service. With 30+ luxury villas and cozy cabins and 300+ campsites, we offer accommodations to fit all needs. If you’re passionate about delivering exceptional guest experiences in a growing company this is the place for you!
Join our team and be part of the adventure!

Job Tags

Hourly pay, Full time, Outdoor, Shift work, Night shift,

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