About Us:
At Baldwin's Tire & Alignment Inc., we pride ourselves on providing exceptional tire sales and service to our customers. With a commitment to quality and customer satisfaction, we strive to create a positive experience for every individual who walks through our doors.
Job Overview
We are seeking a motivated and detail-oriented receptionist to join our team. In this role, you will be customers' first point of contact, helping them find the right tires and matching them to the services that meet their needs. Your ability to communicate effectively and provide outstanding customer service will be key to our success.
Key Responsibilities:
Greet customers and assess their needs.
Provide recommendations on tire options based on vehicle type, driving habits, and budget.
Prepare service orders and ensure accurate descriptions of requested services are passed to the service team.
Schedule appointments for tire installation, PA Inspections, oil changes, and other services.
Maintain up-to-date knowledge of tire products and promotions.
Communicate clearly with customers about service processes and timelines.
Collaborate with technicians to ensure efficient service delivery.
Handle customer inquiries and resolve any issues professionally.
Qualifications:
Strong customer service and communication skills.
A basic understanding of tire products and services is a plus.
Ability to multitask and work in a fast-paced environment.
Proficient in using point-of-sale systems and basic computer applications.
Team player with a positive attitude.
What We Offer:
Competitive salary.
No nights or weekends.
Opportunities for professional development and training.
A supportive and friendly work environment.
How to Apply:
If you’re passionate about customer service and have a keen interest in the automotive industry, we’d love to hear from you!
Join us at Baldwin's Tire & Alignment Inc. and be part of a team that values excellence and integrity!
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