Remote Customer Support Representative-Laboratory Express 35/H Job at Laboratory Express, Dallas, TX

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  • Laboratory Express
  • Dallas, TX

Job Description

Remote Customer Support Representative – Laboratory Express
Pay: $35/hour
Location: Remote

About the Role:
Laboratory Express is seeking a friendly and proactive Remote Customer Support Representative to assist customers via email, chat, and other communication channels. This role is perfect for individuals who enjoy problem-solving and delivering excellent customer experiences from anywhere.
Key Responsibilities:

  • Respond to customer inquiries promptly via email, chat, or support tickets.
  • Resolve customer issues and escalate complex problems as needed.
  • Maintain accurate records of customer interactions in databases.
  • Assist with order processing and account updates.
  • Collaborate with team members using remote tools (Slack, Zoom, Google Workspace).
Requirements:
  • Prior experience in customer support or a related role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Comfortable working with remote collaboration tools.
  • Reliable internet connection and a quiet workspace.
Benefits:
  • $35/hour
  • Fully remote – work from anywhere.
  • Flexible schedule.
  • Supportive team environment with growth opportunities

Job Tags

Flexible hours,

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