Job Description

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. 

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

1. We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
2. We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 
3. We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission
5. We Live by Our Values – we role model our values 100% of the time
6. We Expect High Performance – we set a high standard and we’re not satisfied with being average

This role 

Our Performance Operations team is seeking a high-impact Learning Specialist who will play a pivotal role in co-designing and delivering high-impact, EH Way–aligned learning and capability programs. Sitting at the intersection of learning design, organisational development, and performance enablement, this role ensures new and existing Heroes are rapidly ramped, AI-fluent, and culturally aligned. You’ll work closely with People Partners, Performance Ops Leads, and cross-functional teams to scale learning solutions that drive high performance, leadership excellence, and a thriving remote-first workforce. This role is ideal for a Learning Designer with sharp stakeholder instincts and high AI fluency, who thrives in fast-paced, high-impact environments

Program Design and Implementation

• Working closely with the Performance Ops Leads, you will deliver on a range of initiatives and priorities across Performance, Leadership, Talent, and Capability
• Designing and building frameworks to support building capability of our people
• Use a data-driven approach to inform internal audiences, measure success of existing programs and initiatives and identify additional opportunities for continued improvement
• Partner with business leaders to diagnose capability gaps and translate these into actionable learning objectives
• Create practical, learner-centred content using Articulate Rise and AI tools
• Contribute to reimagining the onboarding and ramping process for scale and impact

Learning and Development

• Curate and deliver a variety of learning pathways, including onboarding, technical skills, soft skills, and leadership development aligned with our Performance Ops priorities
• Utilise various methods and technologies to create engaging and effective learning experiences
• Assist in managing our Go1 LMS, including pathway creation, user management, and reporting
• Track and report on training participation and completion rates, providing insights and recommendations for improvement
• Design and facilitate learning experiences aligned to identified needs and EH’s high-performance culture.
• Deliver leadership and performance programs that embed the EH Way and accelerate talent readiness.
• Drive AI-First Enablement across the business.
• Ensure that enablement content is strategically aligned, locally relevant, andwell-integrated across teams.
• Develop AI generated content that reflects EH Way values, tone, and strategic goals.

Stakeholder Engagement

• Collaborate with Performance Ops, Talent, and People Partners to ensure programs meet the needs of diverse Hero populations.
• Represent the Launch team in external webinars, presentations, and initiatives where needed.

Who you are 

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

• AI Fluency – Experience and interest in using AI tools to optimise efficiency and create learning content at scale.
• Learning Design – Experience/strong interest in L&D and developing learning programs.
• Background in HR is an advantage.
• Experience in using learning and graphic design technologies. We use Articulate Rise,
• Canva, and AI tools for video, content and image creation.
• Some experience in creating training, social media or website content and an eye for detail.
• Stakeholder Management – Comfortable engaging senior leaders and cross-functional
• stakeholders with credibility and confidence.
• Facilitation – Skilled at virtual facilitation across diverse audiences.
• Strategic Thinking – Ability to connect learning outcomes to business objectives in a high-performance, fast-moving environment.

What we can offer

At Employment Hero, we don’t just talk about a better way to work – we live it. Joining Employment Hero means

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs 
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies 
• You’ll also have access to a wide range of benefits that includes – a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities 

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here –

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

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