Salesforce Business Analyst Job at Business Needs Inc, California

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  • Business Needs Inc
  • California

Job Description

Salesforce Business Analyst

Remote

We are seeking a highly experienced Salesforce-focused Business Analyst to work closely with business stakeholders, solution architects, developers, and cross-functional teams. The ideal candidate will ensure Salesforce capabilities are fully leveraged to drive operational efficiency, scalability, and an enhanced customer experience.

Key Responsibilities

Act as a client-facing functional lead, partnering with business stakeholders to understand objectives and translate them into Salesforce solutions

Lead and mentor other Business Analysts, ensuring best practices in requirements gathering and delivery

Conduct discovery sessions and facilitate structured requirements gathering workshops

Translate business requirements into well-defined user stories, acceptance criteria, and functional specifications

Collaborate with architects and developers to ensure accurate and scalable Salesforce implementations

Support testing efforts, including writing test scripts and validating end-to-end solutions

Participate actively in Agile/Scrum ceremonies and delivery processes

Required Experience & Skills

8+ years of Salesforce delivery experience in Agile environments

8+ years as a client-facing functional lead, managing and guiding other BAs

Strong hands-on experience with:

Salesforce Core Platform

Salesforce Health Cloud

Salesforce Experience Cloud

Salesforce Data Cloud

Solid understanding of APIs, integrations, and data migrations

Proven experience creating disciplined, well-structured user stories from requirements

Agentforce knowledge and experience (strong plus)

Salesforce configuration or admin-level capabilities

Experience writing test scripts and supporting UAT

Healthcare domain experience

Job Tags

Remote work,

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