Salesforce Business analyst Job at VDart Inc, Somerset, NJ

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  • VDart Inc
  • Somerset, NJ

Job Description

Salesforce Business Analyst

Contract

Somerset, NJ

Key Responsibilities:

  • Gather, analyze, and document business requirements related to Salesforce functionality.
  • Work closely with stakeholders to identify business process improvements and translate them into Salesforce solutions.
  • Collaborate with Salesforce developers, administrators, and project teams to implement system enhancements.
  • Develop user stories, process flows, and wireframes to support solution design.
  • Conduct Salesforce system testing, UAT (User Acceptance Testing), and troubleshooting.
  • Train end users and create documentation for Salesforce solutions and best practices.
  • Ensure Salesforce solutions align with business goals and industry best practices.
  • Maintain data integrity and security within the Salesforce platform.
  • Stay updated with Salesforce updates and new features to recommend improvements.

Required Qualifications:

  • Bachelor's degree in Business, Information Technology, or a related field.
  • 5+ years of experience as a Salesforce Business Analyst or in a related role.
  • Strong understanding of Salesforce Sales Cloud, Service Cloud, Marketing Cloud , and other key modules.
  • Experience with Salesforce configuration, workflows, validation rules, and reports/dashboards .
  • Proficiency in writing user stories, business process modeling, and functional documentation .
  • Knowledge of Agile methodologies (Scrum, Kanban) is a plus.
  • Ability to communicate effectively with technical and non-technical stakeholders.
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst ) are a plus.

Job Tags

Contract work,

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