Job Description

Role: Senior Business Analyst with Core Banking and Fiserv DNA (transaction processing)
Location: Troy MI (Onsite preferred) / Remote also fine
Job Type: Contract

Mandatory skills:

• Functional Analysis & Requirements Gathering
• Fiserv DNA Core Banking Expertise
• Transaction Processing & Operations

Experience required: 7-10 years

Skill Metrics:

Transactions

Fiserv DNA

Core Banking

Description:

• We are seeking an experienced Senior Functional Analyst with deep expertise in core banking platforms, particularly Fiserv DNA, and a strong background in transaction processing.
• The ideal candidate will play a critical role in analyzing business requirements, designing functional solutions, supporting implementation efforts, and collaborating with technical teams to enhance and optimize core banking operations.

Functional Analysis & Requirements Gathering
Lead requirements elicitation sessions with business stakeholders across retail, commercial, and digital banking.
Translate business needs into detailed functional specifications and user stories.
Perform gap analysis on existing Fiserv DNA capabilities and propose enhancements.

Fiserv DNA Core Banking Expertise
Serve as the subject matter expert (SME) on Fiserv DNA modules, including:
o Account processing
o Loan servicing
o Deposit operations
o Customer information file (CIF)
o General ledger and reconciliation
Configure DNA parameters, create test scenarios, and validate system functionality.

Transaction Processing & Operations
Analyze and optimize end-to-end transaction flows across ACH, wire transfers, ATM/POS, mobile/online transactions, and batch processing.
Troubleshoot production issues related to transaction posting, settlement, and exception handling.
Work with payment networks, clearing systems, and banking middleware interfaces.

Project Delivery & System Enhancements
Collaborate with developers, QA analysts, architects, and third-party vendors to deliver system improvements.
Lead functional testing, UAT coordination, regression validation, and release support.
Ensure solutions align with compliance requirements (AML, KYC, Reg E, Reg CC).

Documentation & Stakeholder Communication
Develop functional design documents (FDDs), process flows, BRDs, and operating procedures.
Provide training and support to operations teams and business users.
Communicate project status, risks, and impacts clearly to leadership teams.

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