Job Description

About Us

We are seeking a motivated, dedicated, and compassionate individual to serve as a Senior Clerk Interviewer (SCI) on our research study team. The SCI will collaborate with our team of investigators on a research project focused on supporting individuals with kidney disease and assisting them in navigating various treatment options, with an emphasis on home dialysis options. As a critical member of the research and healthcare team, the SCI will serve as an important liaison between the community and healthcare providers for individuals with kidney disease. The SCI will assist patients with overcoming challenges, encourage self-advocacy, and motivate patients to remain engaged in their clinical care. Additionally, the SCI will help patients identify and navigate clinical and community resources, such as resources for food (e.g. Supplemental Nutrition Assistance Program (SNAP), WIC, food pantries); resolving housing quality issues (e.g., lack of heat/hot water, mold and pests); finding and applying for affordable housing; preventing utility shut offs and evictions; and connecting with other members of the healthcare team or healthcare services.

POSITION RESPONSIBILITIES

• Provide information on kidney disease progression and treatment options, emphasizing the benefits of home dialysis
• Assist patients and their families in understanding the decision-making process regarding dialysis options
• Support patients in managing kidney disease, adhering to treatment plans, and promoting healthy behaviors
• Build relationships with patients and community members to help patients identify and navigate clinical and community resources
• Follow up with patients to improve engagement, ensure that challenges have been addressed and needs are met
• Track and document patient contacts, services provided and follow up outcomes

• Document and report on patient interactions and progress
• Build and maintain positive working relationships with social service agencies, community-based organizations, and community-based programs to support social needs navigation
• Follow study protocol and procedures
• Participate in related research and operation training related to the role
• Interview potential study participants for selection into the study
• Assist in sourcing and recruiting a diverse pool of qualified field of participants by contacting community organizations, educational institutions, etc
• Participate in field recruitment selection process (i.e. college recruiting, college relations, job fairs, etc.) to recruit study participants
• Maintain petty cash
• Maintain study database
• Review interview data for accuracy by fieldwork staff prior to submission to Assistant Project Director;
• Other related responsibilities as assigned

QUALIFICATIONS

• Monday-Friday, 8:30am-5pm
• High School Diploma and at least 2 years of administrative support experience is required. Equivalent combination of education and experience will also be considered.
• Experience with home dialysis preferred
• Experience working with kidney patients preferred
• Experience in community outreach or health education preferred
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of the local community and resources
• Bilingual skills are a plus.
• This is a 100% grant funded position

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