Salon Manager - Waxing the City Location: 1545 NW Market St, Suite E, Seattle WA 98107 (Ballard) Full-Time -Salary $65,000 - $80,000/year ($30-$38/hr) + Bonuses + Tips About Waxing the City: we’re passionate about delivering top-quality waxing services in a clean, professional, and welcoming environment. We take pride in providing an exceptional customer experience and fostering a positive team atmosphere. We have been operating in our Ballard studio for almost 10 years and are looking for an experienced salon manager to lead us into another decade of serving our wonderful clients. Job Description: As the Salon Manager at Waxing the City, you will play a pivotal role in managing day-to-day operations, leading a team of Cerologists® (waxing technicians), and driving the salon's success. Your responsibilities will be primarily in the execution of management tasks and as needed providing support on the salon floor, ensuring smooth operations and a top-tier client experience. You will report directly to the District Manager and the Owner. Responsibilities: Lead, train, and motivate a team of estheticians. Manage daily salon operations and maintain cleanliness to our very high standards making certain the studio is in compliance with all health, safety, and sanitation standards. Ensure exceptional customer service, handling client inquiries and resolving issues in a timely manner. Optimize productivity and drive retail sales to meet financial targets. Continuously maintain and strengthen our culture and team spirit. Work closely with the Owner/District Manager to meet business goals and uphold salon standards. With the support of your management team, we will expect you to conduct performance reviews, coaching, and aid in staff development; Manage the studios social media presence and community outreach to promote the salon and engage clients, as well as implement marketing/promotional strategies to attract and retain clients. Requirements: WA Esthetician or Cosmetology license required. Significant experience in the beauty/salon industry and at least 2 years of supervisory experience. Experience in social media and community outreach is a plus as we continue to build our community brand awareness. Strong leadership and team-building skills. Excellent customer service and communication skills. Passion for the beauty industry, and waxing in particular, with a commitment to providing a superior client experience. Why Join Us? Very competitive salary $65-80k/year ($31-$38/hr) + bonuses + tips. 2 weeks paid vacation, plus paid holidays. 401k with company match. 40% retail discount. Free waxing services plus discounts for family and friends. Be part of a rapidly growing company with opportunities for career growth. If you’re a driven, organized, and enthusiastic leader with a passion for beauty and exceptional customer service, we want to hear from you! Join our Waxing the City team, help us deliver outstanding results in our established Ballard location, and be an integral part of a growing Waxing The City national brand with over 170 locations. How to Apply: Please apply at Waxing the City is an equal opportunity employer and values diversity in the workplace.
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