Job Summary :
The Process and Systems Change Management Specialist will be heavily involved in new technical application/product introductions/rollout for the users. Duties will include assistance in defining change management plans for new technical system rollouts, designing adoption metrics, participation in the roll-out, and addressing issues with both the process and IT systems as users become familiar with the application. Experience in change management best practices as well as experience in understanding business rules governing enterprise grade system functionality is required. Experience in designing or implementing systems integrations using APIs and ETL processes (including SQL queries) is a plus.
Key Responsibilities:
Qualifications and Skills:
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