Job Description

About Ascendion

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next. Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for world’s leading brands
• Solve complex problems – and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients.
• Master your craft with leading training programs and hands-on experience.

Experience a community of change makers!

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About the Role:

Job Title: Technical Writer

Job description:

Key Responsibilities:

• Create, manage, and update a library of technical documentation, including flight operations manuals, maintenance manuals, and internal policy manuals.
• Collaborate with engineers, product managers, operations leaders, and subject matter experts to ensure documentation accuracy and usability.
• Develop and implement content standards, workflows, and best practices for documentation processes, ensuring consistency and traceability across all materials.
• Translate technical specifications into operator-focused content, emphasizing clarity and usability for non-technical audiences.
• Review and incorporate feedback from users to improve documentation and support materials.

Must-Have:

• Bachelor’s degree in Technical Communication, Aviation, Engineering, or a related field.
• 3+ years of technical writing experience, ideally writing FAA-regulated manuals
• Proven expertise in creating operator-focused documentation and guides for complex machinery or equipment.
• Familiarity with industry standards for technical documentation and an ability to communicate technical concepts effectively.
• Exceptional attention to detail and strong organizational skills.
• Proficiency with MadCap Flare or HTML and CSS.
• Proficiency with Git and source control workflows.
• Ability to work on-site in Seattle on a weekly basis.

Location: Redmond, WA 98052

Salary Range: The salary for this position is between $75,000 – $85,000 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]

Want to change the world? Let us know.

Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!

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