Hybrid role (occasional Travel include)
Well rounded in managing 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could involve traveling to London, OH site to take inventory of the radios, etc./technology as it is sent/received for repair. Will involve some data entry aspects to track assets. The candidate is responsible for managing MARCS radio systems and creating and/or modifying program modules. The candidate should also have knowledge of Intune, tango management for managing mobile phone devices
Education:
Preferred Education: 4-year college degree
Years of Relevant Experience: 6 plus years
Key Skills: SCCM , MARCS radio, Tango and Intune
Development Skills: Solutions design; Project technical planning; Analysis and design; Communication; Testing and implementation; Recommends software reusability guidelines; Plans and conducts formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation.
Development Tools:
Documentation: Create Technical documentation with application functionality and test methods, various flow diagrams (Business/Functional)
Skills needed for this project : Experience within infrastructure (telecom / VOIP)
| Skill | Required / Desired | Amount | of Experience |
| 4-year college degree | Required | 4 | Years |
| Experience: 6 plus relevant years | Required | 6 | Years |
| Key skills in MARCS radio, Tango and Intune | Required | ||
| Experience within infrastructure (telecom / VOIP) | Required | ||
| Local to Ohio and comfortable with travel within the State | Required | ||
| Development Skills: Solutions design; Project technical planning; Analysis and design; Communication; Testing and implementation | Highly desired | ||
| Documentation: Create Technical documentation with application functionality and test methods, various flow diagrams (Business/Functional) | Highly desired | ||
| Strong experience with Microsoft Office (Excel) | Highly desired | ||
| Resolving tickets / critical thinking skills | Highly desired |
Enter here Job Responsibilities Enter Job Responsibilities here Qualifications Enter Job Qualifications here Education
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