Job Description

About Us:

We’re a fast-growing e-commerce company committed to delivering high-quality products and exceptional service. As we gear up for a busy season, we’re seeking enthusiastic and reliable Temporary Customer Service Representatives to support our customers and uphold the high standards we’re known for.

Key Responsibilities:

• Respond to customer inquiries.
• Process returns, exchanges, and refunds.
• Investigate and resolve issues quickly and thoroughly.
• Support billing, order printing, and troubleshooting tasks.
• Collaborate with team members to ensure customer satisfaction.
• Perform additional duties as assigned by management.

What We’re Looking For:

• 1+ year of customer service experience.
• Prior experience in fashion e-commerce is a plus.
• Excellent written and verbal communication skills.
• Friendly, patient, and solutions-oriented mindset.
• Tech-savvy and comfortable learning new systems.
• Strong attention to detail and a passion for customer satisfaction.
• Team player with a strong work ethic and willingness to grow.

Why You’ll Love Working With Us:

• Flexible schedule (great for students!).
• Valuable experience in a fast-paced e-commerce environment.
• Supportive and collaborative team culture.
• Paid sick time in accordance with California law.
• Fun company perks like birthday lunches and seasonal treats.

Job Tags

Similar Jobs