We are looking for an experienced and results-driven Training Manager to oversee and enhance the training and development processes in our BPO organization. This role involves managing training programs, developing strategic learning initiatives, and ensuring that employees are equipped with the skills and knowledge required to meet client and organizational goals. The Training Manager will lead a team of trainers, collaborate with stakeholders, and ensure compliance with industry best practices. Apply now and be part of our Global Strategic team.
Responsibilities:
Design, develop, and implement comprehensive training programs for new hires, upskilling, and process improvement tailored to the BPO environment.
Manage and mentor a team of trainers, providing guidance, coaching, and performance evaluations.
Conduct training needs analyses to identify skills gaps and align training solutions with business objectives.
Monitor and measure training effectiveness through assessments, feedback, and key performance indicators (KPIs).
Ensure training content is up-to-date, accurate, and aligned with client-specific and organizational standards.
Collaborate with operations, quality, and client teams to ensure alignment of training initiatives with service delivery goals.
Oversee the onboarding process to ensure new employees are fully prepared to meet performance expectations.
Implement and leverage learning management systems (LMS) and other tools to streamline training processes.
Stay updated on industry trends, technologies, and best practices to enhance training strategies.
Location: Bacolod site: Global Strategic Building, Fordland 2, 2nd & 4th Floor, 11th Street Lacson, Bacolod City, Negros Occidental
To know more about us, you may visit Global Strategic Recruitment Facebook page or visit our website at
...Overview: We are seeking a Freelance Marketing Copywriter to craft compelling, high-converting content that resonates with educators... ...and engaging copy for blog posts, whitepapers, case studies, social media, email campaigns, and landing pages. Develop clear,...
...Pay: $17 - $27 per hour Start Date: In 48 Hours Location: Chapel Hill, NC Job Description Part-time sitter needed for a highly active toddler. Must be reliable, experienced, and enthusiastic. Ability to multitask and keep up with toddler's energy is essential...
...Associates or Bachelors degree and looking to gain real-world experience this summer ? The CK Hobbie Group is offering paid internships across a variety of industries to help you build your skills and launch your career. Internship Opportunities Available In:...
Job DescriptionMin 1 yearof experience in recruitment is requiredAble to join immediatelyWork is remote
Job LocationMoreno ValleyJob Description The Yard Driver is responsible for moving tractor trailers to/from the loading docks and parking loaded or empty trailers in designated areas. All driving is expected to be completed safely in accordance with all Company policies...