Virtual Health Coach - Call Center Job at Prestige Staffing, Atlanta, GA

cDg4MUdZYk9reVhJRy95UWFIWk4wZE43Ync9PQ==
  • Prestige Staffing
  • Atlanta, GA

Job Description

You are a caring, compassionate individual who enjoys helping others and providing a positive care experience in a telemedicine platform. You understand the frustrations of a patient living with a challenging and variable chronic illness.

This is an opportunity to get into a fast growing digital health startup to help build a model health coaching program working with nationally known experts in pain psychology. You will be mentored by a pain psychologist and have the opportunity to learn and expand on your skills in coaching around digital therapeutics, acceptance and commitment therapy, and the latest in pain management.

This is a work-from-home position. You may reside anywhere in the United States as long as you have the ability to work normal CT, PT or ET business hours.

Role is for 10-30 hours a week initially as an independent contractor with the opportunity to expand to full time as performance and patient volume allows.

Specific Duties:

  • Support patient self-management of disease, health and lifestyle behavior change and engagement with digital therapies in a patient-centered way.
  • Assist patients with downloading and using the digital therapies we offer
  • Measure patient health data and care outcomes, interpret reports and analyze data trends for patients.
  • Coordinate and conduct video, phone, synchronous and asynchronous interactions, and messaging with patients.
  • Develop relationships with patients and competently use assessment skills to identify physical, psychosocial, financial, and environmental health-care needs of the patient.
  • Utilize available electronic tools, such as the EMR, to efficiently document assessments, clinical findings, plans of treatment and progress toward goals.
  • Work under the supervision of clinical providers and maintain scope of care within parameters for health coaching role
  • Maintain patient confidentiality.

Requirements

Communication and Coaching Skills:

  • Empathic and clear communication skills in conveying health information and tech support
  • Motivational interviewing skills
  • Evidence-based health behavior change coaching skills.
  • Provide realistic and patient-centered SMART goals.
  • Considerate, comprehensive and compassionate care with respect and sensitivity for cultural differences.
  • Excellent written and verbal communication skills with the ability to prepare and present materials if necessary, and to execute and maintain written reports and records.
  • Exhibits exceptional interpersonal skills and proper judgment when dealing with key partners, staff and patients.

Background: Able to pass detailed background checks according to company policy.

Technological Skills:

  • Knowledge of HIPAA compliance.
  • Expert with mobile applications, virtual visit technology, electronic medical record and Google Workspace.
  • Experience with training patients to smartphone apps and connected technology.

Technical Requirements: Broadband internet connection capable of supporting video telemedicine.

Experience:

  • Health Coaching: 2 years (Preferred)

Work Location: Remote

Benefits

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Job Tags

Full time, For contractors, Work from home, Flexible hours,

Similar Jobs

North Carolina Central University

Administrative Support Specialist (Prospect Researcher) Job at North Carolina Central University

Administrative Support Specialist (Prospect Researcher) Location Durham, NC (North Carolina Central University area) : Posting Details Position Information Position/Classification Title Administrative Support Specialist Working Title Administrative Support Specialist... 

Sugaring NYC

Waxing Specialist / Esthetician Job at Sugaring NYC

 ...Monday-Friday 9-9 pm Saturday and Sunday 9-7 pm. Job Duties: Performing services that meet the quality and time standards of our spa company and follow protocols. Provide education to guests on what services we offer; full body sugaring for men and women, lash... 

Maison Francis Kurkdjian

Boutique Manager | River Oaks, Houston Job at Maison Francis Kurkdjian

Maison Francis Kurkdjian is a luxury fragrance house that carries the name of one of the most celebrated perfumers of our time. Based in Paris, Maison Francis Kurkdjian is a Maison housed under LVMH Mot Hennessy - Louis Vuitton, the worlds largest luxury group. The...

Hyatt

AM Server - Specialty Restaurant (Full-Time) Job at Hyatt

 ...Summary Join our vibrant Food and Beverage team as a Server - Specialty Restaurant at Grand Hyatt Indian Wells Resort & Villas , the premier destination in Greater Palm Springs! Weve just completed an exciting property-wide renovation, and with our rebranding... 

JBS

ELECTRICAL APPRENTICESHIP Job at JBS

DescriptionPosition at JBS USAELECTRICAL APPRENTICESHIPPay range starting from $29.25 to $33.003rd year apprentice or above preferredMaintenance Plainwell, MichiganPosition at JBS USA Food CompanyMinimum Electrical Apprentice Qualifications:~Age- Must ...