We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Requisition No:853622 Agency: Department of Corrections Working Title: OPS CORRECTIONAL OFFICER STATEWIDE Pay Plan: Temp Position Number:70911... ...for assistance with your application process. If you experience problems applying online, please call the People...
...enforcement and homeland security. We currently have a vacancy for a Paralegal/Legal Assistant III to support the United States Attorney's Office (USAO) Western District of WA in Seattle. The Asset Forfeiture Section at the USAO is responsible for the prosecution of both...
JOB DESCRIPTION:~NEW BUSINESS DEVELOPMENT MANAGER - MIDWEST~Location: Work From Home in Chicago / Detroit / Ohio (must be local)~Responsible for selling a service to independent / mom & pop grocery retailers.~Experience working with independent grocery Owners and...
Description We are looking for a skilled Digital Marketing Manager to join our team on a contract basis in Los Angeles, California. This... ...Manage and optimize WordPress websites to ensure seamless user experience and functionality.- Create, monitor, and analyze...
...on Brass Ring to be considered for the position\.Perform all operations in the manufacture and rework of surface mount technology\(SMT\), Plated Through Hole \(PTH\), and mixed technology \(such as SMT and PTH\)printed wiring assemblies and related technologies using...