Job Description
We are seeking a dynamic Retail Account Manager to lead and grow key retail partnerships. This role will focus on managing existing accounts; driving sales through strategic account planning, strong retailer collaboration, and flawless catalogue and promotion management. The ideal candidate has experience in retail apparel and thrives in fast-paced, complex, results-driven environments.
We are looking for someone who has…
- Strong interpersonal skills, with a proven track record for building and maintaining respectable working relationships within and outside of their organization
- Self-motivated and curious with a high degree of initiative and drive
- Strategic problem-solving and analytical skills with good judgment
- The ability to prioritize tasks and manage multiple projects/accounts simultaneously
- Strong communication skills, oral and written with comfort presenting and delivering to leadership
- Strong analytical skills with proficiency in data analysis tools
- Understanding of retail math and financial metrics
- Understanding of market trends and customer behavior
Key Responsibilities
- Serve as the primary leader on multiple retail accounts, driving Kindred Bravely's objectives forward.
- Proactively manage customer communications, ensuring responsiveness, professionalism, and a relentless commitment to service excellence.
- Develop and execute bold, customer-centric account strategies to achieve and exceed seasonal and annual sales goals, maximize profitability and strengthen partnerships.
- Analyze account performance, craft compelling, insights-driven presentations highlighting business opportunities and translating data into actionable growth plans.
- Cultivate and maintain superior working relationships; fostering trust and collaboration.
- Curate strategic, retailer specific assortments and manage account economics while demonstrating smart, data-driven decision-making.
- Build and manage exceptional product listings across retail accounts. Collaborate with retailer teams to maximize site merchandising and product/brand placements.
- Partner cross-functionally with design, production, marketing, planning, and operations teams to meet retailer needs and fuel account potential.
- Identify retailer specific assortment opportunities and collaborate with design & production to explore expanded product development.
- Collaborate with marketing to manage account advertising strategies & investments.
- Collaborate with planning and operations to monitor sell-through and inventory levels.
Qualifications
- 4+ years of experience in account management or sales- apparel experience preferred.
- Proven success managing, developing and growing marketplace retail accounts.
- Strong business acumen and high-caliber analytical ability.
- Exceptional interpersonal, negotiation, and presentation skills.
- Strong understanding of assortment curation, retail math, and advertising strategy.
- Ability to analyze performance metrics and translate into business strategies.
- Experience with Google & Microsoft suites
Why You'll Love Working Here:
- Remote Flexibility: Work from anywhere in the US while growing your career.
- Positive culture: Join a team that values collaboration, transparency and support.
- Meaningful work: Contribute to a mission that empowers women and families.
- Award winning products: Be part of a company recognized for quality and innovation.
Benefits:
- Employer-sponsored Medical, Dental, and Vision as well as voluntary benefits, including life Insurance, Critical Illness Insurance, and Healthcare and Dependent Care FSAs.
- 4% Retirement matching.
- Paid parental leave program after 1 year.
- Monthly 'Random Act of Generosity'.
- 40% off product discounts on Kindred Bravely and 15% off for friends and family!
Position Details:
Job Type: Full Time
Location: US - Remote
Salary : $50-70k, depending on experience
Job Tags
Full time, Seasonal work,