Customer Service Representative I-Call Center Job at NITELINES USA, INC, Atlanta, GA

bzhNMEhZRE5reVRKRVBxZGJYaEIwZHAvYWc9PQ==
  • NITELINES USA, INC
  • Atlanta, GA

Job Description

Job location : Georgia Department of Revenue

4125 Welcome All Rd | Atlanta, Georgia 30349

Hours: M-F (8 hours daily)

Temp-Perm

Pay: 15hr

The Customer Service Rep 1 will be responsible for complying with standard operating procedures while work in a high-volume contact center answering calls, responding to emails, and utilizing contact center technology and other tools to service Motor Vehicle Division (MVD) customers.

Applicants must possess a high school diploma/GED AND six months of experience handling customer questions, complaints, and/or providing information.

Duties include, but are not limited to:

· Responding to customer requests

· Utilizing call scripts to ensure customers receive accurate and consistent information and MVD processes are utilized

· Working with the Customer Relationship Management (CRM) and DRIVES system to manage tasks such as creating, reviewing, and updating customer contact interactions

Preferred:

  • 1 year of contact center experience
  • Proficiency with software applications to include Microsoft Word, Excel, and Outlook

All candidates must submit a Tax Clearance Letter and complete a Tax Authorization Form to be considered. 

Job Tags

Permanent employment,

Similar Jobs

CHRISTUS Health

Physician - Pediatric Neurologist Job at CHRISTUS Health

 ...Description Physician - Pediatric Neurologist CHRISTUS Trinity Clinic in Tyler, TX is seeking a dynamic and team-orientated Neurologist to join its outpatient clinic. Work alongside 7 Physicians and 4 Advanced Practice Providers to provide quality outpatient... 

Vasquez Law Firm,PLLC

Immigration Attorney Job at Vasquez Law Firm,PLLC

Vasquez Law Firm is a well-established law firm specializing in immigration law with a strong presence in the North Carolina area and has...  ..., and we are now seeking a talented Bilingual Immigration Attorney to join our team.Position Overview:We are looking... 

WTW

Health & Benefits Director Job at WTW

 ...Description As a Health and Benefits Director, you will lead client engagements involving the design and management of the full array of health...  ...relationships ~ An executive presence with polished and well developed written and oral communication skills ~ Superior... 

HERS Advisors

Billing Coordinator Job at HERS Advisors

 ...partnered with an industry leading law firm who has a need for a Billing Coordinator to work in their Downtown Los Angeles office (...  ...experience in a law firm required. Experience with Aderant or Elite legal billing software is required. Ability to read and interpret... 

University of California Davis Health System

Sterile Processing Technician 3 Team Lead - Day Shift (48X) | University of California Davis Health System Job at University of California Davis Health System

 ...Sterile Processing Technician 3 Team Lead - Day Shift (48X) Job Summary #48XClinsupport This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain...