Job Description

Seeking a Field Technician to join our client, a thriving supplier of B2B vending, POS, and Coin operated machines in Kentucky. You will play a crucial role in the installation, repairs, and maintenance of equipment in Louisville and nearby regions. Join our team and contribute to the growth of this exciting industry!Job Type: Full-time

Salary: $50,000.00 - $55,000.00 per year

Benefits:

• Health insurance
• Paid time off

What Our Field Technicians Do:

• Complete installations and provide support at client locations (small local businesses) in Virginia,100 to 150 mile radius
• Hands-on and field-based work with over 90% of time spent on route. (Gas reimbursement is provided)
• Scheduling b2b appointments for software or hardware placement or updates, meeting existing customers and partners at their or potential locations.
• Diagnose, troubleshoot, and resolve Microsoft Windows / UNIX hardware and software problems
• Install and configure new PC hardware and software on desktops, ATM, amusements devices, laptops, and peripherals such as phones, printers, external drives, and other related hardware
• Develop, prepare, tests and deploy hard drive images and be capable of supporting users in a virtual desktop environment.
• Perform basic computer wired and wireless network troubleshooting
• Develop, document, and effectively communicate job processes, procedures, and techniques
• Maintain proficiency in PC technical fields of expertise
• Maintain a high level of proficiency in using help-desk systems and tools
• Track and maintain equipment inventories
• Test new hardware and software
• Deliver device, instruct, and visit clients

What You’ll Bring:

• Extensive hardware repair hands on experience
• Software installation experience
• Must own a car and have a valid Driver’s License.
• Field tech support work experience
• Ability to do heavy lifting i.e., heavy machines/kiosks/devices
• Ability to work on a Monday to Friday, 9:00am – 5:30pm schedule, on call one weekend a month

Why Us?

• Casual environment focused on teamwork
• Extensive industry and technology training
• Career development program
• Competitive salary
• Monthly health reimbursement arrangement (HRA)
• Comprehensive benefits including 100% work-related gas, tolls, and parking reimbursement
• Paid time off

*In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Computer Hardware Repair: 2 years (Preferred)
• Technical support: 2 years (Preferred)
• Software troubleshooting: 2 years (Preferred)
• Field Tech: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Alexandria, VA: Relocate before starting work (Required)

Willingness to travel:

• 100% (Preferred)

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