Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The position is a part of the Cargo Performance Planning & Analysis team within Cargo Commercial group. The team provides data-driven insights that enable strategic decision-making across the entire Cargo division

• This role is part of the Cargo Performance & Analysis team within the Cargo Commercials organization, part of the Cargo group
• This analyst will take an analytical approach to improving operational and revenue performance, sales lead generation, and improving customer experience through data-based insights and strategic initiatives

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Works collaboratively with teams across Cargo Division to develop innovative and data-driven solutions that improve revenue performance and deliver weekly/monthly performance updates to senior leaders
• Own, design, and lead incentive programs from concept through execution, creating structures that motivate sales performance across account and product portfolios while ensuring alignment with commercial goals
• Develop and automate program workflows using SQL, Python, and BI tools to improve efficiency, scalability, and intelligence of incentive programs
• Build advanced data models and reporting dashboards in Power BI and Excel to monitor program effectiveness and lead the creation and maintenance of documentation related to our reporting, query library, and tools
• Uses business acumen to identify and pursue new project opportunities resulting from ad-hoc analysis, research, and findings

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree or equivalent experience/training
• 3+ years of experience in Revenue Management, Consulting, Data Analysis, Sales Operations or relevant experience
• Basic knowledge of programming languages, such as SQL, Python or R
• Strong working knowledge of Microsoft Excel and PowerPoint 

Preferred Qualifications- Education & Prior Job Experience

• Master’s Degree in Business, Finance or Analytics
• Familiarity with Tableau, Power BI, Cognos, or equivalent visualization software
• Prior experience in airlines/transportation/freight forwarding

Skills, Licenses & Certifications

• Resourceful, creative thinker; proactive in suggesting reporting improvements and ideas
• Strong project management skills, including experience managing projects across departments
• Excellent teamwork skills with proven ability to work effectively in a variety of situation
• Strong interpersonal and communication skills, with a proven track record of achieving results through collaborative efforts
• Ability to effectively prioritize competing tasks to achieve optimal outcomes
• Willingness to tackle complex problems with minimal supervision

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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