Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are seeking a motivated and ambitious attorney with 6+ years of proven technology law experience to join our dynamic legal team, supporting our privacy and AI efforts. The successful candidate will be located in the US (on a flexible or remote basis), reporting to the Global Head of Privacy and the Director, AI Legal. The position will be a key part of the Global Legal Team supporting strategic goals and providing legal support to ServiceNow’s product and engineering organisations. This is an opportunity to play a key role in ServiceNow’s expanding Legal team and to work on challenging global data and technology issues in an exciting, fast-paced environment. 

What you get to do in this role: 

• Advise on global data protection and privacy issues and regulatory requirements, and assist in carrying out data related risk assessments. 
• Advise on legal issues related to data transfers, data sharing, data usage, analytics and metrics creation. 
• Advise on AI matters, including governance, risk assessments and regulatory review, relating to AI development and deployment. 
• Provide AI product counselling, and advise on IP, software, licensing and other product related legal matters. 
• Advise on AI vendor engagements, third party integrations for AI products, and AI vendor risk assessments.
• Assist in the creation/maintenance/review of AI vendor and partner contracts, fallbacks, and contract playbooks. 
• Partner with other Legal teams within ServiceNow on a wide variety of privacy and AI legal issues.

Qualifications

To be successful in this role you have:

• J.D. degree from an accredited law school with strong academic credentials, and membership in at least one State bar 
• At least 6+ years of relevant technology law experience in a law firm and/or in-house legal department of a technology company. 
• Experience in the interaction between privacy, data protection and technology related matters, including privacy risk assessments, privacy by design and an understanding of key global privacy laws (e.g. GDPR, US State level etc.). 
• Experience in product counselling, IP, licensing, and technology transaction matters. 
• Knowledge and understanding of AI related legal and governance requirements, and an understanding of key existing and emerging AI-specific laws. 
• Experience in commercial contracts and excellent drafting and negotiation skills. 
• A demonstrated practical, real world, collaborative approach to problem solving with the ability to make sound decisions and exercise good judgement. 
• Ability to assess risk and provide concise business-focused legal advice. 
• Excellent communication skills with the ability to foster relationships and collaborate with internal clients. 

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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